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	<title>BIA/Kelsey - Local Media Watch &#187; Tim Condon</title>
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		<title>The Washington Post Unveils Service Alley</title>
		<link>http://staging.blog.biakelsey.com/index.php/2011/01/17/the-washington-post-unveils-service-alley/</link>
		<comments>http://staging.blog.biakelsey.com/index.php/2011/01/17/the-washington-post-unveils-service-alley/#comments</comments>
		<pubDate>Mon, 17 Jan 2011 17:05:31 +0000</pubDate>
		<dc:creator><![CDATA[Peter Krasilovsky]]></dc:creator>
				<category><![CDATA[Verticals]]></category>
		<category><![CDATA[Angie's List]]></category>
		<category><![CDATA[home and trade]]></category>
		<category><![CDATA[ServiceMagic]]></category>
		<category><![CDATA[The Washington Post]]></category>
		<category><![CDATA[Tim Condon]]></category>

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		<description><![CDATA[<p>The Washington Post continues ramping up its vertical strategy, launching Service Alley to provide leads for home and trade professionals. The site, which is a standalone and not directly linked to Washingtonpost.com, follows the launch of other Post verticals, such&#8230;</p>
<p>The post <a rel="nofollow" href="http://staging.blog.biakelsey.com/index.php/2011/01/17/the-washington-post-unveils-service-alley/">The Washington Post Unveils Service Alley</a> appeared first on <a rel="nofollow" href="http://staging.blog.biakelsey.com">BIA/Kelsey - Local Media Watch</a>.</p>
]]></description>
				<content:encoded><![CDATA[<p><img class="alignnone" src="http://www.mediabistro.com/webnewser/files/2011/01/ServiceAlleyLogo.jpg" alt="" width="274" height="120" /></p>
<p>The Washington Post continues ramping up its vertical strategy, launching <a href="http://www.servicealley.com">Service Alley</a> to provide leads for home and trade professionals. The site, which is a standalone and not directly linked to <a href="http://www.washingtonpost.com">Washingtonpost.com</a>, follows the launch of other Post verticals, such as <a href="http://www.capitoldish.com">Capitol Dish</a>.</p>
<p>The site currently serves Washington D.C., and its Virginia and Maryland suburbs. It efficiently divides listing categories in three main groups: &#8220;Cleaning Services,&#8221; &#8220;Inside the Home&#8221; and &#8220;Outside the Home.&#8221; It features full-fledged directories of providers built on licensed data; and a &#8220;Coupons in Washington D.C.&#8221; section.</p>
<p>In addition to procuring leads for home and trade providers, the service also has weekly deals of service providers with a strong viral element. If three friends buy a deal based on your recommendation, the deal is free for you. Only businesses that have been well reviewed are allowed to participate.</p>
<p>The site also has a convenient list of your own favorite providers that you can use for reference (although, in the spirit of review generation, it might be better to have made it a list of providers that you have actually reviewed).</p>
<p>Service Alley has also been designed to maximize its use of social media. Users can connect with their friends and neighbors via <a href="http://www.facebook.com">Facebook</a>, and check out their recommendations in Service Alley&#8217;s directory, which is built from licensed data.</p>
<p>Currently, there are two tiers of participation for service providers. The free basic tier gives three free leads and some basic info and charges $9 every time a coupon is activated from the coupon directory. A &#8220;pro&#8221; tier is $30 a month (or $300 per year) and enables unlimited leads, multiple listings in different categories, testimonials and awards listings, and a discounted $3 coupon activation rate.</p>
<p>Interestingly, the engine that powers Service Alley is provided by <a href="http://wwwlteachstreet.com">TeachStreet,</a> the Seattle-based site that connects consumers with classes and teachers. While TeachStreet remains focused on its own fast-growing activities, it turns out to have an engine that is totally compatible for home and trade providers, says The Post&#8217;s Tim Condon, who is director of new digital ventures.</p>
<p>Condon tells us that The Post determined that there was plenty of room for a new entrant for home and trade in town, and that it was time to get back in the water. The Post had tried out a number of home and trade-focused dot-com projects over the years, including a big effort with BigBook in 1998.</p>
<p>The Washington metro area, of course, with its strong demographic profile, is one of <a href="http://www.angieslist.com">Angie&#8217;s List</a>&#8217;s best markets. But home and trade leaders such as Angie&#8217;s List and ServiceMagic are relatively closed systems, says Condon. To use them, you either have to be a member or accept the leads they give you.</p>
<p>By jumping in the water now, The Post beat the likely entry of other home and trade sites, such as <a href="http://www.redbeacon.com">Redbeacon</a>, <a href="http://www.thumbtack.com">ThumbTack</a>, <a href="http://www.likelist.com">LikeList</a> and <a href="http://www.helphive.com">HelpHive</a>. It also gets a jump on efforts by existing providers such as <a href="http://www.kudzu.com">Kudzu</a> and <a href="http://www.servicemagic.com">ServiceMagic</a>. The challenge &#8212; as it is for all these services &#8212; is to ramp up the sales efforts for this hard to reach but valuable segment.</p>
<p><em>The Post&#8217;s Tim Condon is a featured speaker at <a href="http://kelseygroup.com/ilm2011east/index.asp">ILM East</a> in Boston March 21-23.</em></p>
<p>The post <a rel="nofollow" href="http://staging.blog.biakelsey.com/index.php/2011/01/17/the-washington-post-unveils-service-alley/">The Washington Post Unveils Service Alley</a> appeared first on <a rel="nofollow" href="http://staging.blog.biakelsey.com">BIA/Kelsey - Local Media Watch</a>.</p>
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