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	<title>BIA/Kelsey - Local Media Watch &#187; SxSW Interactive</title>
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		<title>SxSW: The Location Wars (cont&#8217;d) &#8212; Defending and Transcending &#8216;The Game Layer&#8217;</title>
		<link>http://staging.blog.biakelsey.com/index.php/2011/03/15/sxsw-the-location-wars-contd-defending-and-transcending-the-game-layer/</link>
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		<pubDate>Tue, 15 Mar 2011 15:34:29 +0000</pubDate>
		<dc:creator><![CDATA[Jed Williams]]></dc:creator>
				<category><![CDATA[Coupons/Deals]]></category>
		<category><![CDATA[Location Targeting]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Online/Interactive]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[Gowalla]]></category>
		<category><![CDATA[Location Based Services]]></category>
		<category><![CDATA[SCVNGR]]></category>
		<category><![CDATA[SxSW Interactive]]></category>

		<guid isPermaLink="false">http://blog.kelseygroup.com/?p=13302</guid>
		<description><![CDATA[<p>SCVNGR &#8220;chief ninja&#8221; Seth Priebatsch and Gowalla CEO Josh Williams both employ game mechanics to elevate their location-based services, and both believe that gaming&#8217;s inherent fun factor can motivate more important behaviors, including social good. But that&#8217;s where the similarities&#8230;</p>
<p>The post <a rel="nofollow" href="http://staging.blog.biakelsey.com/index.php/2011/03/15/sxsw-the-location-wars-contd-defending-and-transcending-the-game-layer/">SxSW: The Location Wars (cont&#8217;d) &#8212; Defending and Transcending &#8216;The Game Layer&#8217;</a> appeared first on <a rel="nofollow" href="http://staging.blog.biakelsey.com">BIA/Kelsey - Local Media Watch</a>.</p>
]]></description>
				<content:encoded><![CDATA[<p><img src="http://www.kurzweilai.net/images/sxsw-interactive-logo.jpg" alt="" width="240" height="108" /></p>
<p><a href="http://www.scvngr.com/">SCVNGR</a> &#8220;chief ninja&#8221; Seth Priebatsch and <a href="http://gowalla.com/">Gowalla</a> CEO Josh Williams both employ game mechanics to elevate their location-based services, and both believe that gaming&#8217;s inherent fun factor can motivate more important behaviors, including social good. But that&#8217;s where the similarities stop.</p>
<p>The duo delivered keynote addresses at SxSW Interactive, Priebatsch in front of 4,000, Williams in front of a smaller crowd is his company&#8217;s backyard (figuratively &#8212; Gowalla is Austin-based).</p>
<p>Priebatsch&#8217;s thesis essentially reads like this: The construction of the social ecosystem is largely complete; &#8220;the framework has been decided.&#8221; It&#8217;s called Facebook. The next decade will not be about building digital plumbing or social connections, but gaming the established architecture to &#8220;traffic social influence.&#8221; SCVNGR uses this game dynamic to drive its users to complete location-centric challenges.</p>
<p>The 22-year-old, a proud Princeton dropout donning PU-orange shades, proceeded to offer examples of powerful game mechanics in action, as well as broken processes that gamification can remedy.</p>
<p>Take Groupon, for instance, as a potent example of the game layer driving customer acquisition. The deal-a-day monster has essentially fused three powerful game mechanics into a $15 billion enterprise equation: &#8220;free lunch&#8221; + communal gameplay (sharing across decentralized networks) + countdown = the deal is on!</p>
<p>Then there&#8217;s customer loyalty, where American Express has ingeniously leveraged &#8220;level up&#8221; game psychology to create status through card colors (gold, platinum, black). SCVNGR clearly drew motivation from this concept with its new <a href="http://www.boston.com/business/ticker/2011/03/scvngr_pilot_ta.html?camp=misc:on:twit:rtbutton">LevelUp</a> pilot that combines LBS with Groupon-esque discounts.</p>
<div style="width: 183px" class="wp-caption alignnone"><img src="http://sxsw.com/files/seth_priebatsch_headshot_sized.jpg" alt="SCVNGRs Seth Priebatsch" width="173" height="225" /><p class="wp-caption-text">SCVNGR&#39;s Seth Priebatsch</p></div>
<p>For Priebatsch, there are no boundaries to&nbsp;the&nbsp;influence that games can wield in the social realm. For Williams, however, &#8220;gamification&#8221; (a dirty word in his book) is a means to an end. What&#8217;s that end? That&#8217;s what LBS must figure out to escape its current &#8220;purgatory.&#8221;</p>
<p>That purgatory, Williams noted, is the potential not only for check-in overload, but for check-ins and virtual rewards (badges, et al) to be misconstrued as endpoints rather than context wrappers for driving greater utility.</p>
<p>Williams&#8217; future for LBS includes narrating personal histories, building and solidifying communities and fostering social good, though he admits that &#8220;social validation&#8221; will always be a driver (see what enabling photo posting did to mainstream Facebook).</p>
<p>Foursquare is the biggest pure-play LBS, with 7.5 million users. SCVNGR and Gowalla each count about 1 million. That&#8217;s an intriguing start, but far from a mainstream experience. Neither Priebatsch nor Williams had concrete ideas for how to push forward (at least none that they let on), but this much they certainly agree on: Building bolder value requires delighting users, and that must transcend temporal check-ins.</p>
<p>Though no cure-all solutions were put forward, these entrepreneurs&#8217; contrasting outlooks on the future of the converged mobile-social-local universe offered a refreshing reminder that not all location services are created equal&#8230;that the space isn&#8217;t confined to just Foursquare and a flock of rewards-based followers.</p>
<div style="width: 310px" class="wp-caption alignnone"><img class=" " src="http://farm5.static.flickr.com/4040/4432501017_7cca0075d9.jpg" alt="Gowallas Josh Williams" width="300" height="225" /><p class="wp-caption-text">Gowalla&#39;s Josh Williams</p></div>
<p>The post <a rel="nofollow" href="http://staging.blog.biakelsey.com/index.php/2011/03/15/sxsw-the-location-wars-contd-defending-and-transcending-the-game-layer/">SxSW: The Location Wars (cont&#8217;d) &#8212; Defending and Transcending &#8216;The Game Layer&#8217;</a> appeared first on <a rel="nofollow" href="http://staging.blog.biakelsey.com">BIA/Kelsey - Local Media Watch</a>.</p>
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