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	<title>BIA/Kelsey - Local Media Watch &#187; Salesforce.com</title>
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	<description>LOCAL MEDIA WATCH. The Nexus of All Things Local</description>
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		<title>Leading in Local Update: 50 Speakers Are Set (Dec. 3-5, SFO)</title>
		<link>http://staging.blog.biakelsey.com/index.php/2014/11/13/leading-in-local-update-50-speakers-are-set-dec-3-5-sfo/</link>
		<comments>http://staging.blog.biakelsey.com/index.php/2014/11/13/leading-in-local-update-50-speakers-are-set-dec-3-5-sfo/#comments</comments>
		<pubDate>Fri, 14 Nov 2014 00:47:14 +0000</pubDate>
		<dc:creator><![CDATA[Peter Krasilovsky]]></dc:creator>
				<category><![CDATA[BIA/Kelsey NEXT]]></category>
		<category><![CDATA[Conferences]]></category>
		<category><![CDATA[Online/Interactive]]></category>
		<category><![CDATA[Connectivity]]></category>
		<category><![CDATA[Deseret Digital Media]]></category>
		<category><![CDATA[First Data]]></category>
		<category><![CDATA[GoDaddy]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[InfoGroup]]></category>
		<category><![CDATA[Leading In Local]]></category>
		<category><![CDATA[Matt Booth]]></category>
		<category><![CDATA[Pinterest]]></category>
		<category><![CDATA[Salesforce.com]]></category>
		<category><![CDATA[Yodle]]></category>
		<category><![CDATA[YP.com]]></category>

		<guid isPermaLink="false">http://blog.biakelsey.com/?p=32451</guid>
		<description><![CDATA[<p>The end of the year usually means a few things to us: the holidays; our annual predictions; and Leading in Local: Interactive Local Media, the industry&#8217;s flagship event. This year&#8217;s event is especially hot &#8212; a 2 1/2 day extravaganza&#8230;</p>
<p>The post <a rel="nofollow" href="http://staging.blog.biakelsey.com/index.php/2014/11/13/leading-in-local-update-50-speakers-are-set-dec-3-5-sfo/">Leading in Local Update: 50 Speakers Are Set (Dec. 3-5, SFO)</a> appeared first on <a rel="nofollow" href="http://staging.blog.biakelsey.com">BIA/Kelsey - Local Media Watch</a>.</p>
]]></description>
				<content:encoded><![CDATA[<p><img class="alignnone" alt="" src="http://www.biakelsey.com/LeadinginLocalILM/images/logo2.png" width="623" height="112" /></p>
<p>The end of the year usually means a few things to us: the holidays; our annual predictions; and <a href="http://www.biakelsey.com/LeadinginLocalILM/">Leading in Local: Interactive Local Media</a>, the industry&#8217;s flagship event.</p>
<p>This year&#8217;s event is especially hot &#8212; a 2 1/2 day extravaganza taking place Dec. 3-5 in San Francisco. More than 50 speakers have been recruited by the analyst team, and we&#8217;ve added some great extra-curricular activities, including a Tech Expo with top companies showing off their wares &#8220;Before The Bell&#8221; on Day 1; a Women&#8217;s Leading in Local networking event on day 2; and an International Roundtable.</p>
<p>Here&#8217;s our newest news: BIA/Kelsey Analyst Emeritus Matt Booth (currently CEO, <a href="http://www.connectivity.com">Connectivity</a>) is coming back to moderate one of two Executive Sessions with<a href="http://www.google.com"> Google</a> leaders. We&#8217;ll kick off with Managing Director of Global Channel Sales Todd Rowe, than go deep in conversations with Head of premier SMB partnerships Christine Merritt; Adwords Express Product Manager Francisco Uribe; Google My Business Senior Product Manager James Croom; and Global Business Leader for Google Shopping Max Frause.</p>
<p>We also have feature presentations set by <a href="http://www.yp.com">YP</a> CMO Allison Checchi; <a href="http://deseretdigital.com">Deseret Digital Media</a> CEO Clark Gilbert and President Chris Lee; <a href="http://www.yodle.com">Yodle</a> CEO Court Cunningham; <a href="http://www.pinterest.com">Pinterest</a> Head of Partnerships Joel Meek; and <a href="http://www.salesforce.com">Salesforce</a> VP Randy Wootton.</p>
<p>We are also set with a great discussion between me and Business Book of the Year Winner Brad Stone, author of <a href="http://www.amazon.com/Everything-Store-Jeff-Bezos-Amazon/dp/0316219282/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1415925739&amp;sr=1-1&amp;keywords=the+everything+store">The Everything Store: Jeff Bezos and the Age of Amazon</a>. And then there are the feature presentations by <a href="http://www.firstdata.com">First Data</a> SVP Krish Mantripragada; <a href="http://qqq.infogroup.com">InfoGroup</a> CDO Matt Graves; and<a href="http://www.godaddy.com"> Go Daddy</a> SVP Raj Mukherjee. And we&#8217;ve also got a great, seven company Superforum dedicated to local&#8217;s most important issue: &#8220;Make the Phone Ring.&#8221;</p>
<p>There&#8217;s so much more. Check out the <a href="http://www.biakelsey.com/LeadinginLocalILM/agenda.asp">Full agenda</a>. Register <a href="http://www.biakelsey.com/LeadinginLocalILM/register.asp">here</a>.</p>
<p><img class="alignnone" alt="" src="http://www.airportsinternational.com/wp-content/uploads/2013/02/San-Francisco.jpg" width="2880" height="1928" /></p>
<p>The post <a rel="nofollow" href="http://staging.blog.biakelsey.com/index.php/2014/11/13/leading-in-local-update-50-speakers-are-set-dec-3-5-sfo/">Leading in Local Update: 50 Speakers Are Set (Dec. 3-5, SFO)</a> appeared first on <a rel="nofollow" href="http://staging.blog.biakelsey.com">BIA/Kelsey - Local Media Watch</a>.</p>
]]></content:encoded>
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		<slash:comments>1</slash:comments>
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		<title>ExactTarget: Email Remains &#8216;Backbone of Customer Engagement&#8217;</title>
		<link>http://staging.blog.biakelsey.com/index.php/2013/06/24/exacttarget-email-remains-backbone-of-customer-engagement/</link>
		<comments>http://staging.blog.biakelsey.com/index.php/2013/06/24/exacttarget-email-remains-backbone-of-customer-engagement/#comments</comments>
		<pubDate>Mon, 24 Jun 2013 17:32:03 +0000</pubDate>
		<dc:creator><![CDATA[Peter Krasilovsky]]></dc:creator>
				<category><![CDATA[Conferences]]></category>
		<category><![CDATA[lead generation]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[ExactTarget]]></category>
		<category><![CDATA[Joel Book]]></category>
		<category><![CDATA[Salesforce.com]]></category>
		<category><![CDATA[San Diego Interactive Day]]></category>

		<guid isPermaLink="false">http://blog.kelseygroup.com/?p=26115</guid>
		<description><![CDATA[<p>Is email still the anchor for customer engagement, given the rise of mobile, social media, texting, websites and big data? With people joking that they don&#8217;t even know what email is, you have to wonder. ExactTarget, which specializes in email&#8230;</p>
<p>The post <a rel="nofollow" href="http://staging.blog.biakelsey.com/index.php/2013/06/24/exacttarget-email-remains-backbone-of-customer-engagement/">ExactTarget: Email Remains &#8216;Backbone of Customer Engagement&#8217;</a> appeared first on <a rel="nofollow" href="http://staging.blog.biakelsey.com">BIA/Kelsey - Local Media Watch</a>.</p>
]]></description>
				<content:encoded><![CDATA[<p><img alt="" src="http://blog.exponential.com/wp-content/themes/natural/lib/timthumb.php?src=http://blog.exponential.com/wp-content/uploads/2013/06/480281_387414518008430_647834444_n.jpg&#038;w=770&#038;h=262&#038;zc=1&#038;a=l" class="alignnone" width="508" height="173" /></p>
<p>Is email still the anchor for customer engagement, given the rise of mobile, social media, texting, websites and big data?  With people joking that they don&#8217;t even know what email is, you have to wonder.</p>
<p><a href="http://www.exacttarget.com">ExactTarget</a>, which specializes in email marketing and other personalized marketing programs, argues that email is more central than ever before. And apparently,  so would <a href="http://www.salesforce.com">SalesForce.com</a>, which agreed in early June to pay $2.5 Billion for the company.</p>
<p>Last week, at <a href="http://www.interactivedaysandiego.com/">San Diego Interactive Day</a>, ExactTarget&#8217;s Joel Book laid out the case for email, which he calls &#8220;the backbone of customer engagement.&#8221;</p>
<p>Email is still more widely used than any other channel, he argues. And the rapid spread of smart phones have greatly accelerated email&#8217;s capability. &#8220;Mobile is the new direct response,&#8221; he says. It is &#8220;all about marketing to the individual.&#8221;</p>
<p>Email also enables marketers to own their own audience. It&#8217;s a long way from 1976, when marketers used to &#8220;rent&#8221; an audience by buying SRDS books.</p>
<p>The challenge for marketers is to make sure that their email programs are well integrated into all their other programs, including social media, websites and mobile.  Shoppers &#8220;want a seamless shopping experience,&#8221; says Book. </p>
<p>The best way for brands to respond to this need is to use direct response methods such as email to build &#8220;small, highly engaged communities.&#8221;  Brands such as <a href="http://www.scott.com">Scott&#8217;s Lawn Care</a> have made a science of doing exactly that, tying personalized emails to entire programs for garden care.  </p>
<p><a href="http://localonliner.com/wp-content/uploads/2013/06/IMG_0515.jpg"><img src="http://localonliner.com/wp-content/uploads/2013/06/IMG_0515-210x300.jpg" alt="" title="IMG_0515" width="210" height="300" class="aligncenter size-medium wp-image-5911" /></a></p>
<p>The post <a rel="nofollow" href="http://staging.blog.biakelsey.com/index.php/2013/06/24/exacttarget-email-remains-backbone-of-customer-engagement/">ExactTarget: Email Remains &#8216;Backbone of Customer Engagement&#8217;</a> appeared first on <a rel="nofollow" href="http://staging.blog.biakelsey.com">BIA/Kelsey - Local Media Watch</a>.</p>
]]></content:encoded>
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