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	<title>BIA/Kelsey - Local Media Watch &#187; HOme Depot</title>
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	<description>LOCAL MEDIA WATCH. The Nexus of All Things Local</description>
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		<title>On Demand Home Services Rev Up:  HomeAdvisor, Serviz Weigh In</title>
		<link>http://staging.blog.biakelsey.com/index.php/2015/01/21/on-demand-home-services-rev-up-homeadvisor-serviz-weigh-in/</link>
		<comments>http://staging.blog.biakelsey.com/index.php/2015/01/21/on-demand-home-services-rev-up-homeadvisor-serviz-weigh-in/#comments</comments>
		<pubDate>Thu, 22 Jan 2015 00:25:45 +0000</pubDate>
		<dc:creator><![CDATA[Peter Krasilovsky]]></dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Verticals]]></category>
		<category><![CDATA[Yellow Pages]]></category>
		<category><![CDATA[CHris Terrill]]></category>
		<category><![CDATA[HOme Depot]]></category>
		<category><![CDATA[HomeAdvisor]]></category>
		<category><![CDATA[Serviz]]></category>
		<category><![CDATA[Zorik Gordon]]></category>

		<guid isPermaLink="false">http://blog.biakelsey.com/?p=32991</guid>
		<description><![CDATA[<p>A sea change in home repair habits is occurring, as consumer segments begin to shift from Do It Yourself to Do it For Me models where people are seeking professionals to do everything from changing light bulbs to building decks.&#8230;</p>
<p>The post <a rel="nofollow" href="http://staging.blog.biakelsey.com/index.php/2015/01/21/on-demand-home-services-rev-up-homeadvisor-serviz-weigh-in/">On Demand Home Services Rev Up:  HomeAdvisor, Serviz Weigh In</a> appeared first on <a rel="nofollow" href="http://staging.blog.biakelsey.com">BIA/Kelsey - Local Media Watch</a>.</p>
]]></description>
				<content:encoded><![CDATA[<p><img class="alignnone" alt="" src="http://i234.photobucket.com/albums/ee203/EuphoriaLuv/momfactor/1211/HomeAdvisor.jpg" width="400" height="245" /></p>
<p>A sea change in home repair habits is occurring, as consumer segments begin to shift from Do It Yourself to Do it For Me models where people are seeking professionals to do everything from changing light bulbs to building decks. As <a href="http://www.homedepot.com">Home Depot</a> Silicon Valley head Anthony Roddio noted at our ILM 2014 event in December, &#8220;The market is ripe but no one is there yet.&#8221;</p>
<p>To date, Angie&#8217;s List and HomeAdvisor (formerly ServiceMagic) have been the ones to beat in the home repair online marketplace. But relative newcomers such as Home Depot (Red Beacon), Pro.com, Handy, HomeJoy, Serviz and Thumbtack are also revving it up. Looming in the background are skunkworks from giant &#8220;directory&#8221; players such as Amazon.</p>
<p><a href="http://www.homeadvisor.com">Home Advisor</a> and <a href="http://www.serviz.com">Serviz </a>have recently talked to us about their respective approaches. In fact, HomeAdvisor has just formally announced its entry into on demand scheduling for contractors; a new model that will complement its traditional model of providing several referrals in which consumers have to pick and choose, schedule and call themselves.</p>
<p>To HomeAdvisor CEO Chris Terrill, the demand for scheduling vetted professionals at pre-set prices is something that may develop over a period of time. It won&#8217;t cause a sudden change in business models. But it will serve two key functions: attracting new customers outside of the company&#8217;s traditional 35-60 year old customer set; and begin the process of repositioning the company as a comprehensive provider of information and services for home repair.</p>
<p>&#8220;We are building a robust marketplace,&#8221; he says. &#8220;We have tools that work for pros. If pros want to pay the company to book services for them, fine. If they want to pay for advertising, fine.&#8221;</p>
<p>Terrill notes that On Demand scheduling has been in a test mode in several cities. It will now be rolled out nationwide, but won&#8217;t receive dedicated marketing &#8211; at least, at first. It will mostly remain under the radar in pilot/learn model for three or four months. &#8220;We&#8217;ll expose people to it as they come in,&#8221; he says.</p>
<p>He also expresses confidence that the company&#8217;s ability to scale scheduled services will prove to be its ace in the hole. As a longtime leader in the space, HomeAdvisor has the most robust cost guide with real prices for each geo market, he said . It is not survey data. We do it at scale. A lot of people are introducing similar services, but they are not very satisfactory because they can&#8217;t meet the demands in each market, he says.</p>
<p>Serviz CEO Zorik Gordon &#8212; who formerly served as CEO of <a href="http://www.reachlocal.com">ReachLocal </a> &#8212; notes that his focus is entirely on creative on demand home services, rather than a marketplace.Serviz, which has 20 plus employees at headquarters, in addition to about 100 technicians, has recently raised a $12.5 Million Series B equity financing round led by PointGuard Ventures.  With the money, Serviz will expand beyond its five core categories. More critically, it will also expand its operations beyond its home base of the Los Angeles and Orange County markets.</p>
<p>The key to its success will be to provide super-efficient, mobile-based services that allow booking and buying to be completed in 30 seconds, says Gordon. Another key: focus on the transparency of pricing, enabling independents to lower their pricing for high-end services in return for more business. Under the Serviz model, Gordon claims that all prices are &#8220;substantially lower&#8221; than existing home service companies.</p>
<p>&#8220;We are taking an Amazon-like approach of being a real price disruptor,&#8221; says Gordon. &#8220;We are building a horizontal platform around higher end home services such as HVAC and electrical work.&#8221;</p>
<p>The post <a rel="nofollow" href="http://staging.blog.biakelsey.com/index.php/2015/01/21/on-demand-home-services-rev-up-homeadvisor-serviz-weigh-in/">On Demand Home Services Rev Up:  HomeAdvisor, Serviz Weigh In</a> appeared first on <a rel="nofollow" href="http://staging.blog.biakelsey.com">BIA/Kelsey - Local Media Watch</a>.</p>
]]></content:encoded>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>At ILM 2014: Home Improvement Leaders Weigh in on Success Factors</title>
		<link>http://staging.blog.biakelsey.com/index.php/2014/12/03/leading-in-local-home-improvement-leaders-weigh-in-on-success-factors/</link>
		<comments>http://staging.blog.biakelsey.com/index.php/2014/12/03/leading-in-local-home-improvement-leaders-weigh-in-on-success-factors/#comments</comments>
		<pubDate>Thu, 04 Dec 2014 00:48:35 +0000</pubDate>
		<dc:creator><![CDATA[Peter Krasilovsky]]></dc:creator>
				<category><![CDATA[BIA/Kelsey NEXT]]></category>
		<category><![CDATA[Conferences]]></category>
		<category><![CDATA[Online/Interactive]]></category>
		<category><![CDATA[SMBs]]></category>
		<category><![CDATA[Verticals]]></category>
		<category><![CDATA[DIFM]]></category>
		<category><![CDATA[DIY]]></category>
		<category><![CDATA[do it for me]]></category>
		<category><![CDATA[do it yourself]]></category>
		<category><![CDATA[home and trade]]></category>
		<category><![CDATA[HOme Depot]]></category>
		<category><![CDATA[ILM14]]></category>
		<category><![CDATA[Red Beacon]]></category>
		<category><![CDATA[Serviz]]></category>
		<category><![CDATA[Thumbtack]]></category>

		<guid isPermaLink="false">http://blog.biakelsey.com/?p=32559</guid>
		<description><![CDATA[<p>Home improvement services is a wild new frontier that has just scratched the tip of its potential, according to segment leaders at BIA/Kelsey&#8217;s Leading in Local: Interactive Local Media event at San Francisco Airport. &#8220;ServiceMagic/Home Advisor is (only) a couple&#8230;</p>
<p>The post <a rel="nofollow" href="http://staging.blog.biakelsey.com/index.php/2014/12/03/leading-in-local-home-improvement-leaders-weigh-in-on-success-factors/">At ILM 2014: Home Improvement Leaders Weigh in on Success Factors</a> appeared first on <a rel="nofollow" href="http://staging.blog.biakelsey.com">BIA/Kelsey - Local Media Watch</a>.</p>
]]></description>
				<content:encoded><![CDATA[<p><img class="alignnone" alt="" src="http://www.biakelsey.com/LeadinginLocalILM/images/logo2.png" width="623" height="112" /></p>
<p>Home improvement services is a wild new frontier that has just scratched the tip of its potential, according to segment leaders at BIA/Kelsey&#8217;s <a href="http://www.biakelsey.com/Events/Conferences/" target="_blank">Leading in Local: Interactive Local Media</a> event at San Francisco Airport.</p>
<p>&#8220;ServiceMagic/Home Advisor is (only) a couple of hundred million dollars. Angie&#8217;s has never made a profit. The market is ripe but no one is there yet,&#8221; said <a href="http://www.thehomedepot.com">Home Depo</a>t Silicon Valley leader Anthony Rodio, who also serves as GM of the company&#8217;s <a href="http://www.redbeacon.com">Red Beacon </a> contractor scheduling service. &#8220;The pot of gold at the end of the rainbow is repeat business.&#8221;</p>
<p>Rodio noted that a real opportunity for the industry is that many millennials have moved away from DIY. &#8220;For some, their idea of a home project is upstreaming iTunes in the living room,&#8221; he said. But Home Depot is traditionally geared around DIY. The company hasn&#8217;t done enough to develop &#8216;Do it For Me&#8217;, said Roddio.</p>
<p><a href="http://www.serviz.com">Serviz</a> leader Zorik Gordon, the former ReachLocal leader, said that the void in the industry is that the segment is not transparent. Serviz will move away from unreasonable 300-500 percent upsells, and provide price charts, and reviews; it will also assign contractors, said Gordon, who says the startup will move beyond southern California, where it launched in July, and will reach 10-20 cities by the end of 2015.</p>
<p><a href="http://www.thumbtack.com">Thumbtack</a> CEO Marco Zappacosta noted that his company recently raised $100 million from Google and others. &#8220;What Google and others saw in us is that we have created a unique platform,&#8221; he said. &#8220;We have 600 unique categories.&#8221;</p>
<p>Thumbtack is taking a different approach than Serviz and The Home Depot&#8217;s Red Beacon in that it doesn&#8217;t assign jobs to service pros or collect money for jobs. Focusing on moving the money is &#8220;not the indicator&#8221; for the success of a transactional marketplace, he said.</p>
<p>The post <a rel="nofollow" href="http://staging.blog.biakelsey.com/index.php/2014/12/03/leading-in-local-home-improvement-leaders-weigh-in-on-success-factors/">At ILM 2014: Home Improvement Leaders Weigh in on Success Factors</a> appeared first on <a rel="nofollow" href="http://staging.blog.biakelsey.com">BIA/Kelsey - Local Media Watch</a>.</p>
]]></content:encoded>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Home Depot Buys Redbeacon</title>
		<link>http://staging.blog.biakelsey.com/index.php/2012/01/20/home-depot-buys-redbeacon/</link>
		<comments>http://staging.blog.biakelsey.com/index.php/2012/01/20/home-depot-buys-redbeacon/#comments</comments>
		<pubDate>Sat, 21 Jan 2012 00:34:18 +0000</pubDate>
		<dc:creator><![CDATA[Peter Krasilovsky]]></dc:creator>
				<category><![CDATA[SMBs]]></category>
		<category><![CDATA[Verticals]]></category>
		<category><![CDATA[HOme Depot]]></category>
		<category><![CDATA[RedBeacon]]></category>

		<guid isPermaLink="false">http://blog.kelseygroup.com/?p=19307</guid>
		<description><![CDATA[<p>The Home Depot is set to significantly boost its home contractor leads network with today&#8217;s acquisition of Redbeacon. No price was announced for the acquisition. The deal puts Home Depot in the same boat as Sears, which has been quietly&#8230;</p>
<p>The post <a rel="nofollow" href="http://staging.blog.biakelsey.com/index.php/2012/01/20/home-depot-buys-redbeacon/">Home Depot Buys Redbeacon</a> appeared first on <a rel="nofollow" href="http://staging.blog.biakelsey.com">BIA/Kelsey - Local Media Watch</a>.</p>
]]></description>
				<content:encoded><![CDATA[<p><img alt="" src="http://blog.redbeacon.com/wp-content/uploads/2012/01/stickguy_homedepot.jpg" class="alignnone" width="189" height="183" /></p>
<p><a href="http://www.homedepot.com">The Home Depot</a> is set to significantly boost its home contractor leads network with today&#8217;s <a href="http://blog.redbeacon.com/website/the_home_depot_acquires_redbeacon/">acquisition</a> of Redbeacon. No price was announced for the acquisition. The deal puts Home Depot in the same boat as Sears, which has been quietly developing <a href="http://www.servicelive.com">ServiceLive</a>, its own contractor leads service.</p>
<p>Redbeacon, which takes a 10 percent commission for service jobs, was one of a number of socially driven leads companies that started in the 2008-2009 time frame. Others include Cox&#8217;s <a href="http://www.kudzu.com">Kudzu,</a> which has developed an intriguing partnership with Scripps&#8217; HGTV; The Washington Post&#8217;s <a href="http://www.servicealley.com">Service Alley</a>; <a href="http://www.likelist.com"> LikeList</a>; <a href="http://www.helphive.com">HelpHive</a>; and <a href="http://www/thumbtack.com">Thumbtack</a>. The latter received $4.5 million in venture funding last week. </p>
<p>Last year, Redbeacon <a href="http://localonliner.com/2010/08/05/redbeacon-raises-7-4-million-interview-with-ceo-ethan-anderson/">announced</a> $7.4 million in funding from Mayfield and Venrock, but it hasn&#8217;t been easy sailing for the company. The service never landed media partnerships that it had been hoping for and replaced its founder last year with new CEO Anthony Rodio. It has, however, managed to launch services in nine markets. Under Home Depot, one assumes it will take a national approach to contractor leads.</p>
<p>The post <a rel="nofollow" href="http://staging.blog.biakelsey.com/index.php/2012/01/20/home-depot-buys-redbeacon/">Home Depot Buys Redbeacon</a> appeared first on <a rel="nofollow" href="http://staging.blog.biakelsey.com">BIA/Kelsey - Local Media Watch</a>.</p>
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		<slash:comments>24</slash:comments>
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