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	<title>BIA/Kelsey - Local Media Watch &#187; Hiep Pham</title>
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		<title>After Deal of the Day: TipCity Offers Flash Deals</title>
		<link>http://staging.blog.biakelsey.com/index.php/2011/02/02/after-deal-of-the-day-tip-city-offers-flash-deals/</link>
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		<pubDate>Wed, 02 Feb 2011 19:02:59 +0000</pubDate>
		<dc:creator><![CDATA[Peter Krasilovsky]]></dc:creator>
				<category><![CDATA[Hyper-Local]]></category>
		<category><![CDATA[Online/Interactive]]></category>
		<category><![CDATA[Shopping, offline]]></category>
		<category><![CDATA[SMBs]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[group buying]]></category>
		<category><![CDATA[Groupon]]></category>
		<category><![CDATA[Hiep Pham]]></category>
		<category><![CDATA[SignOn San Diego]]></category>
		<category><![CDATA[TipCity]]></category>

		<guid isPermaLink="false">http://blog.kelseygroup.com/?p=11599</guid>
		<description><![CDATA[<p>What do you do to keep your customer after your deal of the day runs? That&#8217;s a big question for tens of thousands of SMBs &#8212; many of which have used deal a day as a loss leader and have&#8230;</p>
<p>The post <a rel="nofollow" href="http://staging.blog.biakelsey.com/index.php/2011/02/02/after-deal-of-the-day-tip-city-offers-flash-deals/">After Deal of the Day: TipCity Offers Flash Deals</a> appeared first on <a rel="nofollow" href="http://staging.blog.biakelsey.com">BIA/Kelsey - Local Media Watch</a>.</p>
]]></description>
				<content:encoded><![CDATA[<p><img alt="" src="http://profile.ak.fbcdn.net/hprofile-ak-snc4/hs444.snc4/50288_315909924466_7818805_n.jpg" class="alignnone" width="200" height="390" /></p>
<p>What do you do to keep your customer after your deal of the day runs? That&#8217;s a big question for tens of thousands of SMBs &#8212; many of which have used deal a day as a loss leader and have an investment in making it work.</p>
<p>Companies such as <a href="http://www.closely.com">Closely</a> and <a href="http://www.wildfireapp.com">WildFire Interactive</a> have a number of promotional and marketing solutions at the ready to deal with this. So does <a href="http://www.groupon.com">Groupon</a>, via Groupon Stores.</p>
<p>San Diego-based <a href="http://www.tipcity.com">TipCity</a> has taken its own approach. The company is set to offer subscription accounts starting at $99 per month to restaurants and bars for time-sensitive Flash deals that show up on the TipCity site, or come in via Twitter accounts or e-mail (i.e., $3 drafts for the next two hours).</p>
<p>Key to the company&#8217;s appeal is a self-serve paperless system where users simply mention TipCity to restaurant proprietors to receive the deal &#8212; or show their mobile. Restaurants and bars can set as many deals for as long as they like. They can also plan special promotions for events, such as Ground Hog&#8217;s Day or Valentine&#8217;s Day.</p>
<p>At this point, the company has 100 restaurants and bars in San Diego testing the system. On the consumer side, it has 30,000 users, many attributable to a partnership with The San Diego Union-Tribune&#8217;s SignOn San Diego, which promotes the service as part of its extensive deals platform. Five to seven deals are featured at a time.</p>
<p>&#8220;It&#8217;s a way to win repeat customers&#8221; and gain a strategic advantage, says CEO and founder Hiep Pham. &#8220;Groupon doesn&#8217;t bring in repeat customers.&#8221;</p>
<p>Under TipCity&#8217;s system, users are able to personalize the deals. They can receive every deal in the area, or they can choose which neighborhoods they are interested in (i.e., &#8220;Carlsbad,&#8221; &#8220;Encinitas, &#8220;San Marcos&#8221; and &#8220;Cardiff&#8221;). Pham adds that the deal with SignOn could be a model for working with newspapers and other local media in other markets.</p>
<p>So far, Pham adds that the big learning for the company, which has nine full-time employees, including two salespeople, is that e-mail, mobile and the company Web site are all roughly equal in importance for a flash platform. &#8220;Mobile is good for people who are in transit, or looking for something to eat. E-mail is better for people who want to plan ahead.&#8221;</p>
<p>The post <a rel="nofollow" href="http://staging.blog.biakelsey.com/index.php/2011/02/02/after-deal-of-the-day-tip-city-offers-flash-deals/">After Deal of the Day: TipCity Offers Flash Deals</a> appeared first on <a rel="nofollow" href="http://staging.blog.biakelsey.com">BIA/Kelsey - Local Media Watch</a>.</p>
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