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	<title>BIA/Kelsey - Local Media Watch &#187; digital wallet</title>
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		<title>Men are Heavily Engaged with Their Mobile Devices When Shopping Locally</title>
		<link>http://staging.blog.biakelsey.com/index.php/2014/03/11/male-consumers-and-mobile/</link>
		<comments>http://staging.blog.biakelsey.com/index.php/2014/03/11/male-consumers-and-mobile/#comments</comments>
		<pubDate>Tue, 11 Mar 2014 14:48:52 +0000</pubDate>
		<dc:creator><![CDATA[Rebecca Weingartner]]></dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Online/Interactive]]></category>
		<category><![CDATA[Smartphones]]></category>
		<category><![CDATA[Consumer Commerce Monitor]]></category>
		<category><![CDATA[digital wallet]]></category>
		<category><![CDATA[local shopping]]></category>
		<category><![CDATA[loyalty programs]]></category>
		<category><![CDATA[mobile payments]]></category>

		<guid isPermaLink="false">http://blog.biakelsey.com/?p=29471</guid>
		<description><![CDATA[<p>The cliche that men hate to shop and women love it is pretty deeply ingrained in our collective psyche. But the truth is, everyone shops. The real differences between men and women involve not whether they like to shop, but&#8230;</p>
<p>The post <a rel="nofollow" href="http://staging.blog.biakelsey.com/index.php/2014/03/11/male-consumers-and-mobile/">Men are Heavily Engaged with Their Mobile Devices When Shopping Locally</a> appeared first on <a rel="nofollow" href="http://staging.blog.biakelsey.com">BIA/Kelsey - Local Media Watch</a>.</p>
]]></description>
				<content:encoded><![CDATA[<p>The cliche that men hate to shop and women love it is pretty deeply ingrained in our collective psyche. But the truth is, everyone shops. The real differences between men and women involve not whether they like to shop, but how they shop, especially when it comes to their mobile devices. According to <a href="http://www.biakelsey.com/Research-and-Analysis/SMB-and-Consumer-Research/Consumer-Commerce-Monitor/" target="_blank">BIA/Kelsey&#8217;s Consumer Commerce Monitor™</a>, the 20.5% of males who use tablets and the 34.8% who use smartphones for local shopping are more engaged with mobile than many female consumers.</p>
<p>Smartphones are becoming increasingly more involved in the shopping process with a lot of technology coming out that is slowly starting to enable smartphones to replace credit cards, loyalty cards and much more. When asked about the use of smartphone scanned code loyalty programs, 27.2% of men were a part of loyalty programs that allowed them to register their purchases in this way while only 16.6% of women were part of one. Men are also twice as likely to have a digital wallet than women and 38.7% of men who use a smartphone when shopping locally have occasionally or often used a smartphone to scan a bar-code.</p>
<p>Not only are men quicker to adopt new functions for their mobile device in-terms of shopping locally than women, but those who use their mobile devices for shopping locally do so more frequently. Of the male respondents, 36.4% use tablets for local shopping once a day (or more) compared to only 29.0% of women and 43.1% of men use smartphones once a day (or more) compared to only 38.0% of women.</p>
<p style="text-align: center"><a href="http://blog.biakelsey.com/wp-content/uploads/Mobile-frequency1.png"><img class="alignnone size-full wp-image-29511" alt="Mobile frequency" src="http://blog.biakelsey.com/wp-content/uploads/Mobile-frequency1.png" width="651" height="489" /></a></p>
<p>Want to know more about advertising to male vs. female consumers? Stay tuned for more details on BIA/Kelsey&#8217;s upcoming spotlight deck about our gender specific findings from our Consumer Commerce Monitor.</p>
<p>The post <a rel="nofollow" href="http://staging.blog.biakelsey.com/index.php/2014/03/11/male-consumers-and-mobile/">Men are Heavily Engaged with Their Mobile Devices When Shopping Locally</a> appeared first on <a rel="nofollow" href="http://staging.blog.biakelsey.com">BIA/Kelsey - Local Media Watch</a>.</p>
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		<title>Will Consumers Welcome a Digital Wallet from Apple?</title>
		<link>http://staging.blog.biakelsey.com/index.php/2014/01/31/will-consumers-welcome-a-digital-wallet-from-apple/</link>
		<comments>http://staging.blog.biakelsey.com/index.php/2014/01/31/will-consumers-welcome-a-digital-wallet-from-apple/#comments</comments>
		<pubDate>Fri, 31 Jan 2014 16:48:02 +0000</pubDate>
		<dc:creator><![CDATA[Suzanne Ackley]]></dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Shopping, offline]]></category>
		<category><![CDATA[Smartphones]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Consumer Commerce Monitor]]></category>
		<category><![CDATA[digital wallet]]></category>
		<category><![CDATA[mobile payments]]></category>
		<category><![CDATA[survey]]></category>

		<guid isPermaLink="false">http://blog.biakelsey.com/?p=28859</guid>
		<description><![CDATA[<p>Is Apple getting into the mobile payments space? I don&#8217;t mean for digital goods, such as songs and other virtual goods, which it already sells on mobile devices through iTunes, but rather for physical goods in the offline world. CEO&#8230;</p>
<p>The post <a rel="nofollow" href="http://staging.blog.biakelsey.com/index.php/2014/01/31/will-consumers-welcome-a-digital-wallet-from-apple/">Will Consumers Welcome a Digital Wallet from Apple?</a> appeared first on <a rel="nofollow" href="http://staging.blog.biakelsey.com">BIA/Kelsey - Local Media Watch</a>.</p>
]]></description>
				<content:encoded><![CDATA[<p><a href="http://blog.biakelsey.com/wp-content/uploads/ScreenHunter_03-Sep.-29-07.16.jpg"><img class="aligncenter size-full wp-image-23347" alt="ScreenHunter_03 Sep. 29 07.16" src="http://blog.biakelsey.com/wp-content/uploads/ScreenHunter_03-Sep.-29-07.16.jpg" width="206" height="196" /></a></p>
<p>Is <a href="http://www.apple.com/" target="_blank">Apple</a> getting into the mobile payments space? I don&#8217;t mean for digital goods, such as songs and other virtual goods, which it already sells on mobile devices through iTunes, but rather for physical goods in the offline world. CEO Tim Cook alluded to the idea during Apple&#8217;s first quarter Fiscal Year 2014 earnings call on January 27. Although he declined to speak about Apple&#8217;s plans in the space he did have the following to say:</p>
<p style="padding-left: 30px;"><em>&#8220;We&#8217;re seeing that people love being able to buy content, whether it&#8217;s music or movies or books, from their iPhone, using Touch ID. It&#8217;s incredibly simple and easy and elegant, and it&#8217;s clear that there&#8217;s a lot of opportunity there. The mobile payments area in general is one that we&#8217;ve been intrigued with, and that was one of the thoughts behind Touch ID. But we&#8217;re not limiting ourselves just to that. So I don&#8217;t have anything specific to announce today, but you can tell by looking at the demographics of our customers and the amount of commerce that goes through iOS devices versus the competition that it&#8217;s a big opportunity on the platform.&#8221;</em></p>
<p>BIA/Kelsey&#8217;s Mike Boland predicted back in <a href="http://www.huffingtonpost.com/michael-boland/apples-mobile-payment-plans_b_1090003.html" target="_blank">late 2011</a> and again <a href="http://blog.biakelsey.com/index.php/2013/01/18/will-apple-tear-down-the-retail-point-of-sale/#.UuvMxfldVyV" target="_blank">last January</a> that Apple would join the mobile commerce universe by turning mobile devices into portable POS (point of sale) systems&#8230; similar to what it did with its Apple Store app, which enables consumers to use their devices to scan a barcode in an item in the Apple Store and pay for it via their iTunes account.</p>
<p>The analysts at BIA/Kelsey have written several posts about the use of <a href="http://blog.biakelsey.com/index.php/2014/01/03/going-mobile-consumers-vs-smbs/#.UuvSmPldVyU" target="_blank">mobile card readers</a> in general and about <a href="http://blog.biakelsey.com/index.php/2014/01/17/squares-mobile-transactions-valued-at-5-billion/#.UuvNUPldVyU" target="_blank">Square</a> in particular. But, the mobile payment space that Apple is contemplating entering, according to Boland, is not the same space occupied by companies like Square and Stripe, with their mobile credit card readers. A better comparison would be to companies with digital wallets, such as Google and Paypal.</p>
<p>But will consumers welcome Apple&#8217;s entry to mobile payments? In 2013, BIA/Kelsey surveyed consumers about many of the same topics, including mobile payments and online wallets, in the <a href="http://blog.biakelsey.com/index.php/2014/01/03/going-mobile-consumers-vs-smbs/#.UuvNUvldVyU" target="_blank">Consumer Commerce Monitor™ (CCM) survey</a>. Although we didn&#8217;t ask about Apple, digital wallets in general were met with a healthy dose of skepticism by the full sample of consumers. Of the 2,000 consumers surveyed, 8% already had a digital wallet and another 8% were interested in getting one. But more than half of those surveyed, 54%, were either not very interested or absolutely did not want one.</p>
<p style="text-align: center;"> <a href="http://blog.biakelsey.com/wp-content/uploads/CCM-digital-wallet.jpg"><img class="aligncenter  wp-image-28862" alt="CCM - digital wallet" src="http://blog.biakelsey.com/wp-content/uploads/CCM-digital-wallet.jpg" width="576" height="432" /></a></p>
<p style="text-align: left;">There is greater interest in digital wallets among smartphone users, with 11.9% already having one, 13.9% wanting to get one, and only 40.6% not very interested or don&#8217;t want at all.</p>
<p style="text-align: left;">When you look at the breakout by age group, it is not surprising to discover that the younger demographics are far more interested in digital wallets than the older demographics.</p>
<p style="text-align: left; padding-left: 30px;">&#8212; 18-24 year olds: 14.4% have, 13.2% want to get one, 42% are not very interested/don&#8217;t want.</p>
<p style="text-align: left; padding-left: 30px;">&#8212; 25-34 year olds: 18.6% have, 10.2% want to get one, 37.5% are not very interested/don&#8217;t want.</p>
<p style="text-align: left; padding-left: 30px;">&#8212; 35-44 year olds: 8.5% have, 13% want to get one, 46.0% are not very interested/don&#8217;t want.</p>
<p style="text-align: left; padding-left: 30px;">&#8212; 45-54 year olds: 4.5% have, 6.0% want to get one, 58.7% are not very interested/don&#8217;t want.</p>
<p style="text-align: left; padding-left: 30px;">&#8212; 55-64 year olds: 0.8% have, 4.4% want to get one, 62.2% are not very interested/don&#8217;t want.</p>
<p style="text-align: left; padding-left: 30px;">&#8212; 65+ year olds: 2.4% have, 3.5% want to get one, 74% are not very interested/don&#8217;t want.</p>
<p>So will consumers welcome Apple&#8217;s version of a digital wallet? Unlike some other mobile payments companies, Apple wouldn&#8217;t be starting from scratch, as it already has a built in audience for a mobile payments platform with over 500 million iTunes customers.</p>
<p>&nbsp;</p>
<p>The post <a rel="nofollow" href="http://staging.blog.biakelsey.com/index.php/2014/01/31/will-consumers-welcome-a-digital-wallet-from-apple/">Will Consumers Welcome a Digital Wallet from Apple?</a> appeared first on <a rel="nofollow" href="http://staging.blog.biakelsey.com">BIA/Kelsey - Local Media Watch</a>.</p>
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