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Local Retail Poised for Digital Expansion

  • June 1, 2015
  • Steve Marshall
  • E-Commerce, Local Commerce Monitor, Mobile, Online/Interactive, Shopping, offline, Shopping, online, SMBs, Social, Verticals

Retail SMBs are more poised than their counterparts in other verticals to adopt sophisticated digital advertising and marketing. This is clearly shown by BIA/Kelsey's Local Commerce Monitor ™ (Wave 18) survey of small businesses. Retail SMBs are already highly oriented to…

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Professional Services SMBs are Heavy Users of Social Media

  • May 8, 2015
  • Suzanne Ackley
  • Local Commerce Monitor, Online/Interactive, SMBs, Social, Traditional Media, Verticals, Yellow Pages, Print

Professional Services SMBs* use social and digital channels the most for advertising. Professional Services SMBs most popular social media channel is LinkedIn, according to Wave 18 of our Local Commerce Monitor? survey of small and medium-sized businesses. They are the…

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Signpost Raises $20.5 Million to Provide CRM-Based SMB Services

  • April 28, 2015
  • Peter Krasilovsky
  • Funding, Online/Interactive, Social

Signpost announced today it has raised a new $20.5 Million round, which will let it build out an evolved, CRM-based "close the loop" strategy of tracking SMB digital sources via transactions, social media, websites and email. The current round has…

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At ILM 2014: GoDaddy’s Raj Mukherjee on Leveraging 12 Million Users

  • December 5, 2014
  • Peter Krasilovsky
  • BIA/Kelsey NEXT, Conferences, Online/Interactive

As GoDaddy reportedly prepares for a $4.5 Billion IPO, the company has increasingly focused on leveraging and upselling its 12 million worldwide members with a set of comprehensive solutions. At BIA/Kelsey's Leading in Local: Interactive Local Media event at San…

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At ILM 2014: GoDaddy's Raj Mukherjee on Leveraging 12 Million Users

  • December 5, 2014
  • Peter Krasilovsky
  • BIA/Kelsey NEXT, Conferences, Online/Interactive

As GoDaddy reportedly prepares for a $4.5 Billion IPO, the company has increasingly focused on leveraging and upselling its 12 million worldwide members with a set of comprehensive solutions. At BIA/Kelsey's Leading in Local: Interactive Local Media event at San…

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Salesforce's Randy Wootton at ILM 2014: Avoiding Local's 'Creepy Valley'

  • December 5, 2014
  • Peter Krasilovsky
  • BIA/Kelsey NEXT, Conferences, Online/Interactive, SMBs

Marketers have lots of disparate information about the consumers they are targeting, but if they don't put it together in a consumer friendly way, it quickly becomes an off-putting "Creepy Valley of Local Marketing" that is counter productive, said Salesforce…

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Salesforce’s Randy Wootton at ILM 2014: Avoiding Local’s ‘Creepy Valley’

  • December 5, 2014
  • Peter Krasilovsky
  • BIA/Kelsey NEXT, Conferences, Online/Interactive, SMBs

Marketers have lots of disparate information about the consumers they are targeting, but if they don't put it together in a consumer friendly way, it quickly becomes an off-putting "Creepy Valley of Local Marketing" that is counter productive, said Salesforce…

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The Ways of Zendesk

  • April 13, 2014
  • Steve Marshall
  • Online/Interactive

San Francisco's Zendesk announced in an SEC filing its plans for a $150 million IPO. The company may break $100 million in annual revenues this year, and is not yet profitable (which may -- or may not -- matter to…

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SMB Digital Marketing Conference: ReachLocal’s Nathan Hanks

  • September 11, 2013
  • Charles Laughlin
  • BIA/Kelsey SMB, Conferences, Online/Interactive

A central theme emerged this morning at SMB Digital Marketing. It began in the Focus on Profits session, where former BIA/Kelsey analyst and current Yellowbot CEO Matt Booth declared, "In ten years, this conference will be all about software and…

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Blurring Lines: The New Pillars of Local Commerce

  • June 19, 2011
  • Neal Polachek
  • AT&T, Mobile, Online/Interactive

I don’t know about you, but I’m not sure my glasses are working anymore. Every morning, I find myself cleaning my glasses as I skim the huge number of news bites about local commerce and media. The nicely drawn lines…

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