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Men vs. Women: How to Reach Local Shoppers Based on Gender

  • June 26, 2014
  • Rebecca Weingartner
  • Devices, Facebook, Mobile, Online/Interactive, Smartphones, SMBs, Social

In previous blog posts we discussed the best ways to reach men and the best ways to reach women when they're shopping locally. The differences are clear in BIA/Kelsey's latest infographic (shown below), but what are the similarities between the two genders…

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Major Disconnect Between Consumers and SMBs When it Comes to Mobile Advertising

  • June 17, 2014
  • Rebecca Weingartner
  • Mobile, Smartphones, SMBs

When walking around the local mall you rarely see a shopper without a mobile device in their hand. So it's no surprise that 37.1 percent of consumers use smartphones and 19.4 percent use tablets when shopping locally, according to BIA/Kelsey's…

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Upcoming BIA/Kelsey & Yext Webinar: Solving the Duplicate Listings Problem

  • June 4, 2014
  • Jed Williams
  • Listings Providers, Local, Online/Interactive, SEO, SMBs

BIA/Kelsey's Consumer Commerce Monitor survey reveals that online search is now the most popular channel choice for local shopping (nearly 57 percent on consumers utilize it in their buying process). The trend is further accelerating as mobile penetration and session…

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Upcoming BIA/Kelsey & Yext Webinar: Solving the Duplicate Listings Problem

  • June 4, 2014
  • Jed Williams
  • Listings Providers, Local, Online/Interactive, SEO, SMBs

BIA/Kelsey's Consumer Commerce Monitor survey reveals that online search is now the most popular channel choice for local shopping (nearly 57 percent on consumers utilize it in their buying process). The trend is further accelerating as mobile penetration and session…

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Women and Social Media Go Hand-in-Hand When Shopping Locally

  • May 16, 2014
  • Rebecca Weingartner
  • Mobile, Online/Interactive, Shopping, offline, Social

We have already learned that men are heavily engaged with their mobile devices in my first blog post regarding BIA/Kelsey's recent spotlight deck comparing the male vs. female consumer, but what about women? When it comes to local shopping, female…

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Men are Heavily Engaged with Their Mobile Devices When Shopping Locally

  • March 11, 2014
  • Rebecca Weingartner
  • Mobile, Online/Interactive, Smartphones

The cliche that men hate to shop and women love it is pretty deeply ingrained in our collective psyche. But the truth is, everyone shops. The real differences between men and women involve not whether they like to shop, but…

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SMBs to Marry Social Media and E-commerce Strategies to Win Millennials

  • March 6, 2014
  • Meshach Cisero
  • E-Commerce, Online/Interactive, Social

SMBs now have about 76 million reasons to get their social and e-commerce strategy married. Millennials, those between the ages of 18-34, are making social e-commerce more prevalent than ever. According to our Consumer Commerce Monitor™ survey, 56 % of…

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A Sneak Peek at “Hispanic Consumers Buy Into Digital for Local Shopping” Webinar

  • February 26, 2014
  • Suzanne Ackley
  • Mobile, Online/Interactive, Smartphones, Social

Here's a sneak peek at a couple slides from BIA/Kelsey's "Hispanic Consumers Buy Into Digital for Local Shopping" webinar, which is broadcasting Thursday, February 27. BIA/Kelsey's Dr. Mark Fratrik, Senior Vice President and Chief Economist, and Meshach Cisero, Associate Analyst,…

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A Sneak Peek at "Hispanic Consumers Buy Into Digital for Local Shopping" Webinar

  • February 26, 2014
  • Suzanne Ackley
  • Mobile, Online/Interactive, Smartphones, Social

Here's a sneak peek at a couple slides from BIA/Kelsey's "Hispanic Consumers Buy Into Digital for Local Shopping" webinar, which is broadcasting Thursday, February 27. BIA/Kelsey's Dr. Mark Fratrik, Senior Vice President and Chief Economist, and Meshach Cisero, Associate Analyst,…

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Social and Mobile Advertising are Vital in Reaching Hispanic Consumers

  • February 25, 2014
  • Suzanne Ackley
  • Mobile, Online/Interactive, Smartphones, Social

Hispanic consumers are more social and mobile in their local shopping behaviors than non-Hispanic consumers, according to BIA/Kelsey's Consumer Commerce Monitor™ survey. When Hispanics shop locally they use social media more than non-Hispanic consumers; and when shopping they interact more…

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Twitter’s Q4 2013 Earnings Call: Big Plans for User Engagement, No Plans for SMB Advertisers

  • February 6, 2014
  • Rebecca Weingartner
  • BIA/Kelsey SMB, Financial Results, Online/Interactive, SMBs, Social

"A core value for Twitter as a company is to reach every person on the planet. In 2014 we want to build a Twitter that is accessible to everyone," says Dick Costolo, CEO of Twitter in yesterday's Q4 earnings call.…

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Twitter's Q4 2013 Earnings Call: Big Plans for User Engagement, No Plans for SMB Advertisers

  • February 6, 2014
  • Rebecca Weingartner
  • BIA/Kelsey SMB, Financial Results, Online/Interactive, SMBs, Social

"A core value for Twitter as a company is to reach every person on the planet. In 2014 we want to build a Twitter that is accessible to everyone," says Dick Costolo, CEO of Twitter in yesterday's Q4 earnings call.…

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Will Consumers Welcome a Digital Wallet from Apple?

  • January 31, 2014
  • Suzanne Ackley
  • Mobile, Shopping, offline, Smartphones

Is Apple getting into the mobile payments space? I don't mean for digital goods, such as songs and other virtual goods, which it already sells on mobile devices through iTunes, but rather for physical goods in the offline world. CEO…

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Square’s Mobile Transactions Gives Company $5B Valuation

  • January 17, 2014
  • Meshach Cisero
  • Mobile, Online/Interactive, Smartphones, SMBs

Square's million share tender offer values the company at a whopping $5 billion and illustrates just how hot the mobile payments space has become. BIA/Kelsey's survey data certainly captures this momentum, showing that both consumers and small-businesses are embracing mobile…

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Going Mobile – Consumers vs. SMBs

  • January 3, 2014
  • Suzanne Ackley
  • Local Commerce Monitor, Mobile, Smartphones, SMBs

According to BIA/Kelsey's Consumer Commerce Monitor™ (CCM) survey, usage of digital media by consumers for local shopping is close to 100%, demonstrating how consumers "want" and "intend" to shop. Usage of smartphones and tablets for local shopping is important and…

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New BIA/Kelsey Study Shows Online Dominates Shopping Habits

  • November 7, 2013
  • Rebecca Weingartner
  • Coupons/Deals, Devices, Facebook, Mobile, Online/Interactive, SMBs, Social

As the 2013 holiday shopping season gets underway, BIA/Kelsey's Consumer Commerce Monitor (CCM) survey offers insights into how local shoppers in the U.S. are likely to find, engage and transact with local-serving businesses. Showcasing insights from the survey, our webinar…

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BIA/Kelsey and Ipsos Releasing New Consumer Commerce Monitor survey

  • October 24, 2013
  • Suzanne Ackley
  • Shopping, offline, Shopping, online

According to BIA/Kelsey's new Consumer Commerce Monitor™ (CCM) survey, 94 percent of the consumers surveyed have gone online for local shopping purposes and 59.5 percent have actually completed a local purchase of merchandise or services online, within the last six months. Brick-and-mortar…

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