We talk about "sleeping giants" in local media a lot. Apple is often invoked for its moves in mobile payments for offline physical goods. Meanwhile Amazon's innovation and installed base makes it more of an "anti-local" in shifting dollars from local…
GoDaddy, continuing to rev up its expanding SMB platform as its IPO nears, has launched "Get Paid", an online and mobile payments service. Get Paid lets Go Daddy's base of 12 million customers - many of them SMBs - accept…
On the heels of last year's LEADING IN LOCAL: SMB Digital Marketing show in Austin, we've just announced our agenda for this year's big event in "The Big Easy": New Orleans. Our initial slate of Keynotes include: Acxiom CEO Scott…
The rhetoric in local media has changed dramatically in the past five years, particularly as mobile and big data collide. Part of that is to take the analytics we've grown to love on the desktop and bring them to the…
The rhetoric in local media has changed dramatically in the past five years, particularly as mobile and big data collide. Part of that is to take the analytics we've grown to love on the desktop and bring them to the…
In previous blog posts we discussed the best ways to reach men and the best ways to reach women when they're shopping locally. The differences are clear in BIA/Kelsey's latest infographic (shown below), but what are the similarities between the two genders…
For the past few years, a debate has raged throughout tech & media circles: Are tablets "mobile devices"? This of course depends on whom you ask; you'll get different answers from a CMO and a CTO. For BIA/Kelsey analysis at…
For the past few years, a debate has raged throughout tech & media circles: Are tablets "mobile devices"? This of course depends on whom you ask; you'll get different answers from a CMO and a CTO. For BIA/Kelsey analysis at…
Content marketing has been around for quite some time in analog form --think direct mail, product catalogs and brochures. The growth of social media as a marketing and direct communication channel has propelled modern, digital content marketing to the forefront.…
What are the top trends in location based mobile content and ads? I tackled this question last week during a presentation at Mobile Marketer's Mobile Research Summit in New York. You can see a recorded version of the presentation below (slides…
Scheduling/booking is coming into its own as a key feature for SMBs, as more and more businesses tie their marketing and promotions to open slots in their schedule. Key companies in the space include Full Slate (recently acquired by Intuit,)…
BIA/Kelsey participated in a thought leadership summit hosted by the American Press Institute yesterday at NPR's headquarters in Washington, DC to explore content and revenue strategies around digital video with about 50 participants. Five discussion panels covered topics ranging from…
The global directories company Hibu is apparently beginning to de-emphasize its corporate brand in favor of its old moniker Yell. This is according to an article today in the British newspaper The Evening Standard. Hibu has been undergoing substantial change…
When walking around the local mall you rarely see a shopper without a mobile device in their hand. So it's no surprise that 37.1 percent of consumers use smartphones and 19.4 percent use tablets when shopping locally, according to BIA/Kelsey's…
Priceline is sort of like eBay -- a company known for its origins in auctions, but more recently focusing on distinct, "buy it now" niches. It has recently fleshed out its core travel brand by moving up the value chain…
Amazon has been reported to be prepping a local services marketplace test in one market. If the article is accurate, this effort won't necessarily be adopted into a nationwide product -- Amazon frequently tests product concepts -- but should be…
As Instagram finds ways to monetize and expand internationally, some smart players in the local media space are already learning how to use it as a marketing and "presence" tool for SMBs. We discussed with MomentFeed and Ghengis Grill in…
National Multi-location business are getting better recognition in the local media world we occupy. Despite local's connotations to SMB, there's a sizable opportunity to capture, manage and optimize ad dollars from national brands who compete for business at the local…
For the last few months, you may have noticed an increase in the conversation on this blog and elsewhere about call monetizaton. Sometimes referred to as Pay-per-call (a branch of call monetization), this includes charging businesses for inbound phone leads.…
BIA/Kelsey's Consumer Commerce Monitor survey reveals that online search is now the most popular channel choice for local shopping (nearly 57 percent on consumers utilize it in their buying process). The trend is further accelerating as mobile penetration and session…
