Google has been taking out major newspaper ads to promote its new "Get Your Business Online" initiative, a partnership with Intuit that lets SMBs claim a place and update information and also provides a free website. It is a strong…
The arrival of Groupon and LivingSocial four years ago appeared to be a no money down, fail-safe way to get a hold of small-business accounts. But the followup hasn’t been easy, and the race to win SMB accounts is still…
Since its launch, Manta has been clear about its place in the fragmenting social media ecosystem. Whereas most networks are person-centric (i.e., Facebook for consumers; LinkedIn for job seekers) and many cater to brand advertisers (Facebook, Twitter, LinkedIn), CEO Pamela…
Here’s what we’ve been waiting to announce: Google Offers’ head Nitin Mangtani will join our great list of keynoters at ILM East March 26-28 in Boston. We believe Mangtani’s appearance marks one of the first public debuts of Google Offers,…
Infogroup, a database marketing company, has acquired GoTime, a data management platform company. Terms of the deal were not disclosed. The entire GoTime staff will join Infogroup and relocate to a new Manhattan office. We spoke with Chief Data Officer…
Fifteen game-changing trends are happening right now in local media, and our analyst team discussed each one in today's webinar ahead of our ILM East conference. Here's the rundown: Curated commerce or the place where social, mobile and video intersect.…
One of the most common tasks users perform on AT&T Interactive's YP.com is browsing local eateries in search of a good meal. Thanks to a new partnership with NYC start-up SinglePlatform, this task becomes easier with the addition of local restaurant menus…
Local businesses don’t have their own loyalty programs but can now benefit from tapping into bank programs. “Local is the key to our strategy,” says Jim Douglass, SVP at Cartera, a Lexington, Massachusetts-based company that manages loyalty programs for many…
In a partnership with American Express, Twitter will roll out the self-serve ad platform it's been testing to 10,000 SMBs next month. It will enable SMBs to manage their marketing campaigns and budgets without sales representatives. Only SMBs that accept…
As SMBs learn the power of online video to reach their customers, video can also be powerful upstream in their value chain. That's the idea behind a few video contests sprouting up this month from big corporations to give SMBs…
We have been meeting with a number of media salespeople, tracking articles about the transformation of the sales process, developing a number of theories specific to transforming the media sales process plus what is needed to support the transformation. We…
Amazon.com, which is moving in multiple directions vis-à-vis local, has agreed to buy TeachStreet, the service for matching teachers and students. Amazon’s interest appears to be less in TeachStreet than in the underlying e-commerce platform for SMBs. The platform already…
Business-to-business companies are catering to a growing crop of decision-makers who are turning to the Internet for purchase information according to data from Marin Software. The average cost per click in the B2B paid search space increased 29 percent from…
The Home Depot is set to significantly boost its home contractor leads network with today’s acquisition of Redbeacon. No price was announced for the acquisition. The deal puts Home Depot in the same boat as Sears, which has been quietly…
Constant Contact, an email marketing company, announced its acquisition of mobile app developer CardStar this week. CardStar developed a mobile app where consumers are able to store all of their existing loyalty cards, rather than having to carry multiple, physical…
Thumbtack, which has set itself to compete against Angie’s List and ServiceMagic in the SMB leads space, has raised $4.5 million from Javelin Venture Partners, with MHS Capital and Tim Draper participating. The eight-person San Francisco company, founded in 2009,…
How big can SMB scheduling be? And how universal across SMB categories? Those are the questions posed by the addition of scheduling to Groupon (Groupon Scheduler) and MerchantCircle, as well as the rise of several independent scheduling sites, such as…
Our audience might be upset that Jed’s Burgers, a fictitious business set up for the Yext PowerListings demo isn’t real. What may be more upsetting is the fact that 20 percent of local searches will return the wrong information. Lerman…
SMB marketing companies have forgotten that local businesses still see calls as a key driver of new business. That's the opinion expressed by Marchex Executive VP Matthew Berk during today's session on "Converting Calls to Local Sales." To succeed in…
How many small businesses have done a deal at this point? Twelve percent, according to a new survey of 2,500 SMBs by MerchantCircle. That’s about a third higher than MerchantCircle’s June survey. The survey also found a lot of Facebook…
