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SMB Digital 2012: Groupon and the Merchant-as-Customer Shift

  • September 18, 2012
  • Jed Williams
  • Coupons/Deals, Online/Interactive

The opening day of BIA/Kelsey's SMB Digital Marketing conference provided a stark reminder of the persistent challenges in reaching local businesses. Groupon VP of Global Merchant Marketing Sanjay Gupta offered a different view - a reality check of the assumed reality…

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SMB Digital 2012: DexOne’s Checklist for Transforming a Sales Force

  • September 18, 2012
  • Mike Boland
  • Mobile, Online/Interactive, Yellow Pages

Kicking off Day 2 of our SMB Digital Marketing Conference, DexOne's EVP of Sales & Marketing Richard Hanna offered insights into the changing realities of selling advertising to SMBs. This is particularly timely in the immediate wake of his company's…

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SMB Digital 2012: Focus on Many Ad Mediums, or Die

  • September 17, 2012
  • Mike Boland
  • Online/Interactive, Verticals, Yellow Pages

Rounding out the first day of our SMB Digital Marketing Conference in Chicago was a panel well versed in the realities of working with local and regional advertisers. Darnell Holloway, Manager, Local Business Outreach, Yelp Shawn Riegsecker, Founder and CEO,…

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SMB Digital 2012: Reach Local on The Virtues of “Product-First”

  • September 17, 2012
  • Mike Boland
  • Mobile, Online/Interactive

ReachLocal President Nathan Hanks kicked off  BIA/Kelsey's SMB Digital Marketing festivities with a stirring keynote about what's working and not working in local media. But to tell this story requires going past the boundaries of local media. There are learnings…

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New at SMB Digital Marketing Sept. 17-19: Google, Facebook (And More)

  • August 28, 2012
  • Peter Krasilovsky
  • Online/Interactive

We're putting the final flourishes on our SMB Digital Marketing conference Sept. 17-19 in Chicago, and they are big ones: top SMB decision makers for Google and Facebook, plus Entertainment.com CEO Dean DeBiase. These headliners are being added to 37+…

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Bank of America Launches BankAmericaDeals with Cardlytics

  • August 23, 2012
  • Peter Krasilovsky
  • Coupons/Deals, Online/Interactive, Shopping, offline, Shopping, online

A big milestone was reached last week when Bank of America launched its BankAmericaDeals loyalty and rewards product to many of its 59 million customers. The launch of the product, a partnership with Cardlytics, suggests a coming of age for…

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The Move to Loyalty Platforms: Yodle Founder Launches Punchey

  • August 22, 2012
  • Peter Krasilovsky
  • Coupons/Deals, Funding, Online/Interactive, Verticals

In a reflection of the industry's ongoing interest in developing SMB promotional and loyalty services, Yodle founder Nate Stevens' venture fund announced last week that it is putting $1.7 Million into Punchey, a new mobile-oriented payments and promotions platform. The…

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Trulia’s S1: Strong Focus on Monthly Fees, Mobile Monetization

  • August 21, 2012
  • Peter Krasilovsky
  • Mobile, Online/Interactive, Social, Verticals

Trulia, which provides real estate Web and mobile leads, display advertising and real estate-oriented social media services, has followed in the footsteps of its rival, Zillow, and issued an S1 in preparation for going public and raising $75 Million. Zillow's…

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Dex One and SuperMedia to Merge

  • August 21, 2012
  • Charles Laughlin
  • Mergers & Acquisitions, Online/Interactive, Yellow Pages

Well, another shoe has dropped in the U.S. directories market. This morning Dex One and SuperMedia announced plans to merge, creating an an entity called Dex Media with roughly $3.1 billion in revenue, based on 2011 results. Dex shareholders will…

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Yodle Challenges Conventional Local Sales, SEM Wisdom

  • August 17, 2012
  • Charles Laughlin
  • BIA/Kelsey SMB, Online/Interactive

This week we caught up with Yodle CEO Court Cunningham to talk about how his company uses data and technology to gain insights that help improve results and drive down customer acquisition costs. Cunningham will be a featured speaker at…

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ReachLocal Seeking Growth Via New Products, International

  • August 6, 2012
  • Charles Laughlin
  • BIA/Kelsey SMB, Online/Interactive, Sales Best Practices, SMBs

On last week's Q2 earnings call, local online marketing firm ReachLocal emphasized how its international expansion will fuel its growth. Plus the company offered a glimpse into its efforts to expand into smaller U.S. markets via telesales. ReachLocal has long been among the…

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Study Finds Cost Per Call Favors YP

  • August 3, 2012
  • Charles Laughlin
  • Google, Online/Interactive, Yellow Pages

A study commissioned by YP Holdings (formerly AT&T interactive and AT&T Ad Solutions) has concluded that phone calls generated from listings distributed on YP.com and its Local Ad Network outperformed those sourced from Google Ad Words, as measured by cost…

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FiveStars Lands $13.9 Million; Card-Linked Loyalty Space Heats Up

  • August 2, 2012
  • Peter Krasilovsky
  • Coupons/Deals, Funding, Online/Interactive

The card-linked loyalty and rewards space is seen by a lot of the smart money as the next Groupon. Today, we saw new money being poured into FiveStars ($13.9 Million), LevelUp ($9 Million) and LocalBonus ($900,000). The companies have now…

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Crowd-Sourced Ad Campaigns: Genius Rocket Leverages 1.4 Million ‘Critics’

  • August 1, 2012
  • Peter Krasilovsky
  • Online/Interactive, Video

Expensive ad agency solutions regularly push video and rich media ad campaigns into six figures. AdReady, Mixpo and others have used templates, stock footage, networks and other solutions to bring the cost down. How about crowd sourcing the creative? Genius…

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The Morning After…What We Really Learned from Facebook’s Earnings Call

  • July 27, 2012
  • Jed Williams
  • Display Advertising, Facebook, Financial Results, Mobile, Online/Interactive, Social

Facebook investor and press events have become spectacles unto themselves, where distilling signal from noise is a tricky task. But that's what we'll flesh out here in the aftermath of the company's first earnings call post-IPO...a call that featured an…

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SMB Digital Marketing Conference Adds: ReachLocal, Belly, Yelp +++

  • July 25, 2012
  • Peter Krasilovsky
  • Conferences, Online/Interactive, SMBs, Yellow Pages, Internet

Our inaugural SMB Digital Marketing event keeps building and building. We’re being welcomed to Chicago for the Sept. 17-19 event by Mayor Rahm Emanuel, and have already announced key speakers, including Dex One CEO Alfred Mockett, Constant Contact CEO Gail…

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RewardLoop: SMB Loyalty Effort Focuses on POS ‘Work Around’

  • July 24, 2012
  • Peter Krasilovsky
  • Coupons/Deals, Devices, Online/Interactive

We’ve calculated that more than $287 Million has been invested in more than 20 transaction marketing players. The investment reflects the inherent opportunities in transaction marketing, which is a synergistic mash of loyalty programs, offers, reputation management and the "big…

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Announcing SMB Digital Marketing, Sept. 17-19, Chicago

  • July 17, 2012
  • Peter Krasilovsky
  • Online/Interactive

We never get tired of saying it: SMBs represent the biggest marketing segment and the greatest opportunity in the local arena. We’ve watched the Yellow Pages evolve quickly to reflect this reality; and everyone else joining in: Groupon, Google, Facebook…

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Google Star Marissa Mayer Takes Yahoo’s Top Job

  • July 16, 2012
  • Charles Laughlin
  • Online/Interactive, Personnel Moves

In a move that is surprising a lot of people, Marissa Mayer, arguably the face of "local" at Google, will leave immediately to take the top job at online media company Yahoo. The appointment as Yahoo's new president & CEO,…

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Changing the Local Sales Conversation

  • July 14, 2012
  • Charles Laughlin
  • Ad Sales, Online/Interactive, Yellow Pages

The website development firm vSplash is playing in a fertile field with its Buzzboard product, a tool that enables local media salespeople to use the quality of small business digital presence as a starting point for a sales conversation. The…

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