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SMB Digital Marketing: Yellow Pages CTOs Talk about Winning at Digital

  • September 16, 2013
  • Peter Krasilovsky
  • BIA/Kelsey SMB, Conferences, Yellow Pages

CTOs are having the most interesting conversations at legacy media companies - or at least, that would be the conclusion of a stimulating dialog that took place last week at Leading in Local: SMB Digital Marketing between BIA/Kelsey's Charles Laughlin,…

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Buyer Emerges to Salvage Thomson

  • August 15, 2013
  • Charles Laughlin
  • Online/Interactive, Yellow Pages

Seat Pagine Gialle, the troubled Italian search and directory company, placed its UK subsidiary Thomson Local into "administration" yesterday (the UK equivalent of receivership). Thomson immediately dismissed its field sales team in summary fashion. The company appeared poised for liquidation,…

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Tellier’s Swan Song at Yellow Media

  • August 12, 2013
  • Charles Laughlin
  • Mobile, Online/Interactive, Yellow Pages

Last week, outgoing Yellow Media CEO Marc Tellier presided over his final earnings call and ended the call with a recitation of his accomplishments during his 12 years at the company's helm. Tellier leaves his post this week, with no…

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Lender Takeover Spells New Era for Hibu

  • July 25, 2013
  • Charles Laughlin
  • Online/Interactive, Yellow Pages

Lenders are taking control of the UK-based directory company Hibu and converting much of its GBP2.3 billion in debt into equity. This action wasn't unexpected. A series of debt restructurings failed to buy Hibu enough runway to transform the business…

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Mining the Richness of Media Ad View

  • July 25, 2013
  • Charles Laughlin
  • Mobile, Online/Interactive, Social, Yellow Pages

A quick scan through a summary of BIA/Kelsey's Media Ad View Plus unearthed a number of fun, interesting factoids about the local media ecosystem. Media Ad View is BIA/Kelsey's research product that offers a market by market view of the…

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Global YP to Be 62% Digital in Five Years

  • June 21, 2013
  • Charles Laughlin
  • Online/Interactive, Yellow Pages

Yesterday, BIA/Kelsey issued its annual Global Yellow Pages Forecast, which predicts the industry worldwide would erode at a 4.1% CAGR through 2017. While this forecast may seem bleak, this pace of erosion marks an improvement over the prior five year.…

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Dex Media Banks on ‘Trusted Advisor’ Role

  • May 7, 2013
  • Charles Laughlin
  • Online/Interactive, Yellow Pages

Dex Media, the newly minted company that was once SuperMedia and Dex One, is counting on a strategy of serving as the "outsourced marketing partner for small-businesses" as they wade into the complex and confusing world of digital media. That…

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A Close Look at Sales Best Practices

  • May 1, 2013
  • Charles Laughlin
  • Ad Sales, Online/Interactive, Sales Best Practices, Yellow Pages

Companies that are successfully transforming their sales teams to serve a fast changing local and SMB marketplace tend to follow a common set of best practices. These include a focus on customer-driven key performance indicators, a heavy reliance on data…

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SuperMedia and Dex One Reborn as Dex Media

  • April 30, 2013
  • Charles Laughlin
  • Mergers & Acquisitions, Online/Interactive, Yellow Pages

SuperMedia and Dex One completed their merger today, creating Dex Media, a company with annual revenues of approximately $2.6 billion (based on combined 2012 revenues), with about $500 million in digital revenue. The combined company also has 2,700 sales reps…

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LSA 2013: Solocal’s Transformation Story

  • April 16, 2013
  • Charles Laughlin
  • Mobile, Online/Interactive, Social, Verticals, Yellow Pages

Solocal Group CEO Jean-Pierre Remy offered directory publishers a vision for print to digital transformation built on a strong focus on building content, vertical segmentation and a relentless focus on execution. Remy was the keynote speaker at the Local Search…

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LSA 2013: Dinan, Norton See More Inclusive Association

  • April 15, 2013
  • Charles Laughlin
  • Online/Interactive, Yellow Pages

This morning at the Local Search Association conference in Las Vegas, incoming chair Bill Dinan and association president Neg Norton outlined how a changing marketplace in Yellow Pages and local search are driving the need for changes in the association.…

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Local Service Pages Staten Island Book Goes Interactive

  • April 7, 2013
  • CMatthiessen
  • Online/Interactive, Yellow Pages, Yellow Pages, Independent, Yellow Pages, Print

Local Service Pages, a new publisher in NY who launched a Bronx book in the fall of 2012 is extending the usage of the print books with their Staten Island Book. They are the first directory publisher to have a…

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New from BIA/Kelsey: Sales Transformation

  • April 4, 2013
  • Charles Laughlin
  • Online/Interactive, Sales Best Practices, Yellow Pages

Over the past few months, BIA/Kelsey has been looking at various SMB-focused sales approaches among both traditional media players and digital pure plays. Our objective was to establish a common set of best practices. We discovered early on that the…

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Solocal CEO Offers View on Transformation

  • April 3, 2013
  • Charles Laughlin
  • Conferences, Online/Interactive, Yellow Pages

I am personally looking forward to Solocal CEO Jean-Pierre Remy's presentation later this month at the Local Search Association's annual conference in Las Vegas. Solocal, which recently changed its name from PagesJaunes, is the leading search and directory company in…

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YellowMedia CEO Tellier Stepping Down

  • March 22, 2013
  • Charles Laughlin
  • Online/Interactive, Yellow Pages

Yellow Media's longtime CEO Marc Tellier is stepping down and the company is seeking a replacement who can lead it through a full transformation to digital. Tellier has been at Yellow Media's helm since October 2001. He has agreed to stay…

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LIL 2013: BIA/Kelsey Analysts Go Around the Horn

  • March 18, 2013
  • Mike Boland
  • Conferences, Leading in Local: The National Impact, Mobile, Online/Interactive, Social, Video, Yellow Pages

Today at BIA/Kelsey's Leading in Local Conference, we kicked things off with an analyst roundtable. The theme: mobile is siphoning off usage from the desktop and other media. That comes in the form of search query volume, minutes spent, etc.…

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Dex, SuperMedia to Use Prepackaged Bankruptcy Route

  • March 18, 2013
  • Charles Laughlin
  • Financial Results, Online/Interactive, Yellow Pages

Dex One and SuperMedia have each entered Chapter 11 bankruptcy as part of a pre-packaged deal as the two companies moved toward merging by mid 2013. The prepackaged route was necessary because the companies were not able to convince all…

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Hibu Fires Two ‘Disloyal’ Senior Execs

Hibu Fires Two ‘Disloyal’ Senior Execs

  • March 13, 2013
  • Charles Laughlin
  • Financial Results, Online/Interactive, Yellow Pages

The London Evening Standard is reporting that an attempt to engineer a buyout of Hibu's U.S. operation (Yellowbook) is behind the recent dismissal of two senior Hibu U.S. executives. In an internal memo last week, Hibu CEO Mike Pocock announced…

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PagesJaunes is now Solocal

  • February 13, 2013
  • Charles Laughlin
  • Mobile, Online/Interactive, Yellow Pages

The French search and directory company PagesJaunes Groupe has launched a new corporate brand along with its 2012 earnings announcement. The company is now called Solocal Group, an obvious play on SoLoMo (social, local, mobile). The new corporate brand coincides…

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Eniro, Yellow Media Kick off YP Earnings Season

  • February 7, 2013
  • Charles Laughlin
  • Financial Results, Online/Interactive, Yellow Pages

Two global directory companies at different stages of transformation reported their 2012 earnings this week. Eniro and Yellow Media both reported deep print declines, as well as progress in repairing balance sheets burdened by debt. Mobile development was a high…

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