IAC-Spinoff Tree.com Buys Done Right

Tree.com has acquired the operating assets of Done Right, a service that provides guaranteed referrals for service professionals in at least 38 markets via dedicated phone lines. Referrals come from print directories (“the orange book”) and online sites, which are…

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Some Perspective on High Churn Rates

Are small businesses really churning from search packages in droves surpassing 60 percent per year? That’s the contention of a recent report, and it has important implications (i.e., that the value-added reseller industry isn’t sustainable). To learn more, we talked…

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