Comments on: Click-to-Call is a Win for SMBs and their Customers

By: Bill

Bill — Mon, 25 Aug 2014 21:01:03 +0000

We have been using a similar feature to click to call, the only difference is the user fills out a contact form. we utilize twilio api to do a callback, and call our office if its during open hours and connect to the client. Kind of an instant call back and the rep will have all the info on the customer already.

By: Ajay

Ajay — Fri, 02 May 2014 16:15:47 +0000

Sinces businesses are open only 9-6, while people are searching things anytime, how does click to call can grow.

By: John Busby

John Busby — Sat, 08 Mar 2014 19:32:16 +0000

Rebecca – great post.

@mickey Yes, place a phone number on the top of each page on your Web site. Make sure that it is visible if someone navigates to your site from a mobile phone. And test to make sure it is clickable from a phone. If you use a call tracking number, you’ll have metrics on the number of calls you receive from your web site.

– John

By: Mickey O'Shea

Mickey O'Shea — Fri, 07 Mar 2014 17:46:52 +0000

Where would you suggest placing the click to call feature? Should I put it at the very top, the first thing people see when coming to my site, or should I just have it on the contact page?