Digital Out-of-Home (DOOH) Screens Bridge Traditional and Physical Worlds

DOOH Panel 04-14-2011

BIA/Kelsey moderated a panel on “the Out-of-Home User Experience” (click on image for link to streaming video) at MediaPost’s Digital Out-of-Home Forum (DOOH) in New York. DOOH is the third-fastest growing ad medium after mobile and online video.

Paul Lindstrom, senior VP, Nielsen OnLocation, kicked off the panel with data showing video engagement is about 80 percent correlated to advertising recall. Andy Stankiewicz, executive VP and chief communications officer, Akoo International Inc., and David Veckerelli, co-CEO, Digital Displays Network, spoke to how their systems engaged users in unique ways to create video-based user experiences that could drive point-of-purchase sales.

In Akoo’s case, its model is to have large displays in food courts and college student unions playing music videos. Users can interact with the videos using their mobile phones (text, browsers or apps) to select content and make other choices which increases dwell time and user engagement. DDN built and operates the 7-Eleven network of video displays and uses a strategy of mapping content, dayparts and featured products to drive sales lifts.

Generally, the mood of the DOOH Forum was quite positive. The technology has matured into a more capable, cost-effective and efficient buying platform that bridges the physical (i.e., place-based) world to both traditional and digital media. Planning and buying has become easier within vendor platforms but there are still a lot of vendors. Video screens that are connected with an Internet Protocol (IP) address can be interactive, targeted and provide engaging content.

DOOH leverages social context, physical location and user passion (health clubs, bars other places where users select to be based on personal interests). The challenge now is for buyers to become educated about how to understand how their brand strategies can be served by DOOH media in combination with other media. This is a matter of multiplatform planning, buying and creative execution that leverages DOOH’s many digital and interactive capabilities to drive user engagement with compelling experiences.

Rick Ducey

Rick Ducey is the managing director for BIA/Kelsey. He is an expert in digital media innovations, competitive strategies, new product development and new business models, including digital ecosystem collaboration strategies. Ducey oversees the firm's consulting, research and advisory services areas. He is also the program director for BIA/Kelsey's Video Local Media advisory service. This program provides coverage and analysis of how online, mobile and broadcast video technologies, competition, shifting consumer demographics and media usage trends are driving changes in the media ecosystem and SMBs and other advertisers can be successful in the new environment. Ducey assists clients with their business planning and revenue models, strategic research, market assessment, and designing and implementing digital strategies. He is also a cofounder of SpectraRep, one of BIA�s companies, which sells a patent-pending IP-based alerting system that he co-invented. Prior to joining BIA in 2000, Ducey was senior vice president of NAB's Research and Information Group. In this position, he was in charge of the association�s new technology assessment, audience and policy research, strategic planning and information systems, including all Internet operations, and he also developed publications and seminars. Before joining NAB in 1983, Ducey was a faculty member in the Department of Telecommunication at Michigan State University where he taught and did research in the areas of emerging telecommunication technologies and strategic market research. He also served on the graduate management faculties of George Mason University and George Washington University in telecommunications management and the University of Maryland, where he taught strategic market management and research methodologies. Ducey was selected as the Spring 2011 Shapiro Fellow at George Washington University where he teaches entrepreneurship in new media. He has published a number of research articles and papers in these areas and serves on editorial boards of leading scholarly journals in the communications field. He has also worked at radio stations WSOQ-AM/WEZG-FM and Upstate Cablevision in North Syracuse, New York. Ducey received his Ph.D. from Michigan State University, M.S. from Syracuse University and B.A. from the University of Massachusetts at Amherst.

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