After everything is setup, contractors’ memberships start from $20 to $550 Monthly, and there are discounts given to those taking up a yearly plan.

There are no charges for won jobs.
Their support team are easy to talk to.

So far, no requests have gone unanswered.

Contractors looking for new avenues of jobs could use this site, because it’s totally free.

Servicemagic is an unwanted expensive middleman adding no value to the contractor – consumer relationship. Contractors pay stiff fees to join, and for every “lead” provided, whether they get the gig or not. Information about contractors is scanty and inaccurate – many are not there for long, and pass on their bad experience to the end customer.

I was approached to be a contractor in a cold call. The salesperson was aggressive and scripted, I wasn’t interested, but kept getting repeat calls. My first question kept getting circumvented, simply: “How much does this cost?” The price structure was ludicrous. For most people on either side, there are direct ways of getting in touch with each other – all much cheaper and more satisfying. SM does not provide more customers to your market, or more contractors…. All they do is give contractors willing to PAY a little extra edge in reaching lazy, less informed customers – and these are not necessarily GOOD customers.

The insult on top of this is that I was added to a spam mailing list immediately after declining. 3 or more emails per day – not branded with servicemagic’s name, but anonymously offering contractors for a variety of services. They all resolved through a link bidding system to Servicemagic! I was getting additional spam from these same illegal marketers. Servicemagic had no website unsubscribe page, or department to deal with this. I finally contacted a public relations person who said she would stop this flow (they were evading my fairly aggressive spam filter). No luck. She claimed 3rd parties were not following “their rules”. Uhhhh hello! So don’t pay them!

The pressure of the economy I think has pushed them to more aggressive and unethical behavior to support their huge infrastructure – financed entirely by contractors passing on their fees to customers. Sad. Do whatever you can to make sure this leech business model does not survive!