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	<title>Comments on: SMBLive Introduces &#8216;Cloud Profile&#8217; for SMBs</title>
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	<link>http://staging.blog.biakelsey.com/index.php/2009/06/01/smblive-introduces-cloud-profile-for-smbs/</link>
	<description>LOCAL MEDIA WATCH. The Nexus of All Things Local</description>
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		<title>By: Steve Pat</title>
		<link>http://staging.blog.biakelsey.com/index.php/2009/06/01/smblive-introduces-cloud-profile-for-smbs/comment-page-1/#comment-367941</link>
		<dc:creator><![CDATA[Steve Pat]]></dc:creator>
		<pubDate>Thu, 09 Jul 2009 10:56:41 +0000</pubDate>
		<guid isPermaLink="false">http://blog.kelseygroup.com/index.php/2009/06/01/smblive-introduces-cloud-profile-for-smbs/#comment-367941</guid>
		<description><![CDATA[check out this site]]></description>
		<content:encoded><![CDATA[<p>check out this site</p>
]]></content:encoded>
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		<title>By: AhmedF</title>
		<link>http://staging.blog.biakelsey.com/index.php/2009/06/01/smblive-introduces-cloud-profile-for-smbs/comment-page-1/#comment-361421</link>
		<dc:creator><![CDATA[AhmedF]]></dc:creator>
		<pubDate>Fri, 12 Jun 2009 11:20:55 +0000</pubDate>
		<guid isPermaLink="false">http://blog.kelseygroup.com/index.php/2009/06/01/smblive-introduces-cloud-profile-for-smbs/#comment-361421</guid>
		<description><![CDATA[I have no clue why I said CloudMade, I mean&#039;t SMBLive]]></description>
		<content:encoded><![CDATA[<p>I have no clue why I said CloudMade, I mean&#8217;t SMBLive</p>
]]></content:encoded>
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		<title>By: AhmedF</title>
		<link>http://staging.blog.biakelsey.com/index.php/2009/06/01/smblive-introduces-cloud-profile-for-smbs/comment-page-1/#comment-360926</link>
		<dc:creator><![CDATA[AhmedF]]></dc:creator>
		<pubDate>Wed, 10 Jun 2009 00:16:20 +0000</pubDate>
		<guid isPermaLink="false">http://blog.kelseygroup.com/index.php/2009/06/01/smblive-introduces-cloud-profile-for-smbs/#comment-360926</guid>
		<description><![CDATA[Blake&#039;s point was not that the host (ala Amazon) goes down - but CloudMade itself - if they go out of business, what happens to all those accounts?]]></description>
		<content:encoded><![CDATA[<p>Blake&#8217;s point was not that the host (ala Amazon) goes down &#8211; but CloudMade itself &#8211; if they go out of business, what happens to all those accounts?</p>
]]></content:encoded>
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		<title>By: Sonal Maheshwari</title>
		<link>http://staging.blog.biakelsey.com/index.php/2009/06/01/smblive-introduces-cloud-profile-for-smbs/comment-page-1/#comment-360801</link>
		<dc:creator><![CDATA[Sonal Maheshwari]]></dc:creator>
		<pubDate>Tue, 09 Jun 2009 05:07:16 +0000</pubDate>
		<guid isPermaLink="false">http://blog.kelseygroup.com/index.php/2009/06/01/smblive-introduces-cloud-profile-for-smbs/#comment-360801</guid>
		<description><![CDATA[Hey
It&#039;s very useful tool for SMBs to exploit. If an SMB lacks resources for marketing listing them in these portals may really generate great leads, both SMBLive and Merchant Circle are good options.]]></description>
		<content:encoded><![CDATA[<p>Hey<br />
It&#8217;s very useful tool for SMBs to exploit. If an SMB lacks resources for marketing listing them in these portals may really generate great leads, both SMBLive and Merchant Circle are good options.</p>
]]></content:encoded>
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		<title>By: Peter Krasilovsky</title>
		<link>http://staging.blog.biakelsey.com/index.php/2009/06/01/smblive-introduces-cloud-profile-for-smbs/comment-page-1/#comment-360243</link>
		<dc:creator><![CDATA[Peter Krasilovsky]]></dc:creator>
		<pubDate>Thu, 04 Jun 2009 15:30:27 +0000</pubDate>
		<guid isPermaLink="false">http://blog.kelseygroup.com/index.php/2009/06/01/smblive-introduces-cloud-profile-for-smbs/#comment-360243</guid>
		<description><![CDATA[&lt;em&gt;(This was sent by SMBLive CEO Matt Howard in response)&lt;/em&gt;

Hi Blake:

In the case of SMBLive we&#8217;ve built our software on top of Amazon&#8217;s cloud.

There are definitely no guarantees in this world &#8211; but I am willing to take my chances that Amazon&#8217;s cloud is not going out of business.

That said, as with any IT infrastructure environment, it&#8217;s certainly possible &#8220;the clould&#8221; could go down for a period of time.  Indeed, Amazon has suffered a few outages &#8211; but their overall reliability is terrific.

Also, I agree 100% with you that SMBs need to be able to &#8220;control&#8221; their profile so they can:

1.	Regularly promote themselves online
2.	Listen carefully to what people are saying about their business
3.	Actively respond and engage customers in conversations
4.	See reports so they can properly track conversations and convert them into sales leads

Giving SMBs &#8220;control&#8221; of their online profile means making things truly simple &#8211; and it requires significant innovation and evolution beyond web 1.0 tools which are overly complicated and expensive.

If you&#8217;re interested in seeing our CloudProfile service in action &#8211; let me know.  I&#8217;d be happy to set you up with one.

mjh]]></description>
		<content:encoded><![CDATA[<p><em>(This was sent by SMBLive CEO Matt Howard in response)</em></p>
<p>Hi Blake:</p>
<p>In the case of SMBLive we&#8217;ve built our software on top of Amazon&#8217;s cloud.</p>
<p>There are definitely no guarantees in this world &#8211; but I am willing to take my chances that Amazon&#8217;s cloud is not going out of business.</p>
<p>That said, as with any IT infrastructure environment, it&#8217;s certainly possible &#8220;the clould&#8221; could go down for a period of time.  Indeed, Amazon has suffered a few outages &#8211; but their overall reliability is terrific.</p>
<p>Also, I agree 100% with you that SMBs need to be able to &#8220;control&#8221; their profile so they can:</p>
<p>1.	Regularly promote themselves online<br />
2.	Listen carefully to what people are saying about their business<br />
3.	Actively respond and engage customers in conversations<br />
4.	See reports so they can properly track conversations and convert them into sales leads</p>
<p>Giving SMBs &#8220;control&#8221; of their online profile means making things truly simple &#8211; and it requires significant innovation and evolution beyond web 1.0 tools which are overly complicated and expensive.</p>
<p>If you&#8217;re interested in seeing our CloudProfile service in action &#8211; let me know.  I&#8217;d be happy to set you up with one.</p>
<p>mjh</p>
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		<title>By: Blake Newman</title>
		<link>http://staging.blog.biakelsey.com/index.php/2009/06/01/smblive-introduces-cloud-profile-for-smbs/comment-page-1/#comment-359642</link>
		<dc:creator><![CDATA[Blake Newman]]></dc:creator>
		<pubDate>Tue, 02 Jun 2009 17:43:47 +0000</pubDate>
		<guid isPermaLink="false">http://blog.kelseygroup.com/index.php/2009/06/01/smblive-introduces-cloud-profile-for-smbs/#comment-359642</guid>
		<description><![CDATA[Only problem with the &quot;cloud profile&quot; is if the cloud goes out of business.  It also appears somewhat distracting.  It&#039;s like if I&#039;m an actor and I use the IMDB profile as the marketing website for my acting career.  It&#039;s great that they&#039;ve signed up millions of clients, but any small business that&#039;s serious about its business is going to have something that&#039;s a bit more within their control.]]></description>
		<content:encoded><![CDATA[<p>Only problem with the &#8220;cloud profile&#8221; is if the cloud goes out of business.  It also appears somewhat distracting.  It&#8217;s like if I&#8217;m an actor and I use the IMDB profile as the marketing website for my acting career.  It&#8217;s great that they&#8217;ve signed up millions of clients, but any small business that&#8217;s serious about its business is going to have something that&#8217;s a bit more within their control.</p>
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